Security escorted two Air Canada passengers off a plane after refusing to sit in a seat someone had vomited in, according to a woman who says she was seated in the row behind them.
In an August 29 Facebook post, passenger Susan Benson said she watched two women and a man ” struggle to get seated” on the flight from Las Vegas to Montreal, Canada. Benson wrote in her post that she noticed “a bit of a foul smell” but hadn’t yet realized where it was coming from.
Soon, though, she said she learned someone had thrown up on the previous flight.
“Air Canada attempted a quick cleanup before boarding but clearly wasn’t able to do a thorough clean,” her post read. “They placed coffee grinds in the seat pouch and sprayed perfume to mask the smell.”
Neither Benson nor Air Canada responded to a request for comment from Insider, made outside of regular working hours.
The passengers in front of Benson told the Air Canada flight attendant that their seat had residue on it, but according to Benson, the employee said the flight was full and they had no other option.
“The flight attendant was very apologetic but explained that the flight was full and there was nothing they could do,” Benson’s post continues. “The passengers said they couldn’t possibly be expected to sit in vomit for five hours.”
Benson said the flight attendant returned with a supervisor, who told the passengers the same thing: the flight was full, and they had nowhere else to sit. Eventually, Benson continued, the employees gave them blankets to sit on and more wipes to clean the seats.
After they had settled in, Benson wrote, “… the pilot came down the aisle and very calmly knelt down and told the two ladies that they had two choices: They could leave the plane on their own accord and organize flights on their own dime, or they would be escorted off the plane by security and placed on a no fly list” because they had been rude to the flight attendant.
The passenger seated next to the two women got involved, Benson said, and told the pilot they weren’t being rude. The pilot reportedly returned to the front of the plane — and security guards returned to escort the women off the plane.
Benson wrote that she complained to Air Canada and posted about the incident on their social media pages.
“I have no idea if they were actually placed on the no-fly list or not. I cannot stop thinking about these two ladies,” Benson said in her post. “They did nothing wrong.”